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Coastal Hemp Company

Natural & Organic Products for the Body and Mind

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Relax with our natural, organic bath salts, soaps, cleansers, lip balms, body and face creams, and hair care products.

Bath and Body15 Products
Sunscreen9 Products

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STORE INFORMATION

8211 Market St., Unit CC, Wilmington, NC 28411
+1 (910) 821-0053
support@coastalhempcompany.org

HOURS OF OPERATION (EST/EDT)

Tuesday - Saturday 11:00 AM - 6:00 PM

Sunday 12:00 AM - 4:00 PM

Food and Drug Administration (FDA) Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.

The Coastal Hemp Co. store, its website, and any product made available by Coastal Hemp Co. Store are not intended to diagnose, cure, mitigate, treat, or prevent any medical condition or disease. Information provided in the store and on the Coastal Hemp Co. website is for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional.

A doctor’s advice should be sought before using these and any other products. Consult with a physician before use if you have a serious medical condition or use prescription medications. CBD products should be used only as directed on the label. CBD products are not for use by or sale to persons under the age of 18. CBD should not be used if you are pregnant or nursing.

Individual results will vary. By using this site, you agree to follow the privacy policy and all terms & conditions printed on this website. Void where prohibited by law.

Return Policy

We do not accept returns on the following merchandise:

Any CBD products;
Non-CBD food products;
Sale Items

For non-CBD products (excluding food products):

Return of your product must be within 14 days from the day of purchase;
Receipt and Tags must be present;
Item must be unused, in the same condition that you received it.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will then be processed. As soon as possible, a credit will automatically be applied to your credit card or original method of payment.

Sale items (if applicable)

Unfortunately, sale items cannot be refunded. Only regular priced items may be refunded.

Exchanges (if applicable)

We replace items only if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@coastalhempcompany.org

Loyalty Card (if applicable)

Loyalty Card Points can regretfully only be used one time and cannot be refunded once used. If you purchase merchandise with your loyalty card points and return the merchandise, your loyalty card points will not be refunded.

Gift Card (if applicable)

If the item was purchased using a Coastal Hemp gift card and shipped directly to you, your gift card will be credited for the value of your gift card purchase.

Data Security

To protect your personal information, Coastal Hemp Co. takes reasonable precautions and follows industry best practices to make sure information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide Coastal Hemp Co. with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored, processed and transmitted with SecureTrust. Although no method of transmission over the Internet or electronic storage is 100% secure, Coastal Hemp Co. follows all PCI-DSS requirements and implement additional generally accepted industry standards.

Links

When you click on links on our website, you may be directed away from our site. Coastal Hemp Co. is not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. Coastal Hemp Co. recommends you read all privacy policies, including the policies of third-party providers to understand the manner in which your personal information can be used, disseminated, or handled.

Keep in mind certain providers and their facilities are located in different jurisdictions. As a result, transactions with third party service providers may result in your information becoming subject to the laws of the providers’ jurisdiction.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Shipping Policy

For shipping inquiries, email us at support@coastalhempcompany.org.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Privacy Policy & User Acceptance Agreement

Coastal Hemp Co., (Coastal Hemp Co.), designed its privacy policy to meet and exceed the privacy standards of most ordinary companies. Individuals visiting our website and using our online facilities can rest assured that all personal information will remain confidential, secure, and private.

The Coastal Hemp Co. Privacy Policy Agreement (Agreement) applies to and governs any and all data, information, and other feedback collected as a result of patrons visiting its website or utilizing its online services. By using www.coastalhempcompany.org, and or using its services, you are hereby consenting to the data collection procedures and subsequent usage as set forth in this Agreement.

As precautionary measure, it is advisable to review the privacy policies and statements of any website you visit to understand the information that is collected and how it can be used.

Collection of Information

This website collects various types of information, such as:

– Any information provided voluntarily to purchase products or utilize services provided on this website. This information includes, but is not limited to: name; address; email address; phone number; billing information.

– Any information automatically collected when visiting our website, including, but not limited to: cookies; third party tracking technologies; and server logs.

Coastal Hemp Co. values the privacy of its patrons and in addition to the information mentioned above, any other forms of information collected shall result from voluntary patron participation in the form of surveys and membership information.

Use of Information Collected

Coastal Hemp Company Co. may collect and make use of voluntarily provided personal information to assist in the operation of its business, website, and to provide requested services. In limited circumstances, Coastal Hemp Co. shall use voluntarily provided personal information to keep its patrons informed of new products or services available on its website. Additionally, Coastal Hemp Co. reserves the right to contact its patrons regarding existing products or potential future products.

Coastal Hemp Co. may deem it necessary to follow websites and/or pages that their users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

Subject to the exceptions listed below, Coastal Hemp Company Co. shall not sell, lease, or furnish any of its customer’s information to any third parties.

Coastal Hemp Co. may disclose your personal information, without any prior notice to you, unless required to do in accordance to applicable laws and/or in a good faith belief that such action is deemed necessary or required in an effort to:

– Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Coastal Hemp Co. and/or its website;

– Maintain, safeguard and/or preserve all the rights and/or property of Coastal Hemp Co.; and

– Perform under demanding conditions in an effort to safeguard the personal safety of users of www.coastalhempcompany.org and/or the general public.

Non-Marketing Purposes

Coastal Hemp Company Co. values your patronage and respects your privacy. We do, however, reserve the right to contact you for non-marketing purposes, including: bug alerts; security breaches; account issues; and changes in Coastal Hemp Co. products, services, and policies. In certain circumstances these communications will be made directly to our patrons, but in other circumstances we may use our website, email, social media, newspapers, or other public means to post a notice.

Children Under Age of 13

It is the policy of Coastal Hemp Co. that anyone under the age of thirteen (13) must obtain parental consent to use its website. Coastal Hemp Co. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected from anyone under the age of thirteen (13), Coastal Hemp Co. shall immediately take the necessary steps to ensure that such information is deleted from its database.

Unsubscribe or Opt-Out

All users and/or visitors to the Coastal Hemp Co. website have the option to discontinue any notices or communications from us. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to: Support@coastalhempcompany.org. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out. Coastal Hemp Co. shall continue to adhere to the privacy policy described herein with respect to any personal information previously collected.

Changes to Privacy Policy Agreement

Coastal Hemp Company Co. reserves the right to update and/or change the terms of its privacy policy. In an effort to be transparent and provide an abundance of information, changes in terms and conditions to the Coastal Hemp Co. Privacy Policy shall be posted to the website in real time. Policy changes can include changes to the type of information collected, usage, and under what circumstance, if any, patron information will be made available to third parties. If at any point in time Coastal Hemp Co. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: support@coastalhempcompany.org
Telephone Number: 910-821-0053
Mailing Address: Coastal Hemp Company., 8211 Market St, Unit CC, Wilmington, North Carolina 28411

Copyright © 2019 Coastal Hemp Company | Designed by Coastal Hemp Company

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